Articles
Syslog Integration configuration
08/01/2022 - Starting with MyWorkDrive Server version 6.3, MyWorkDrive Server publishes activity logs which can be integrated with your environment’s Syslog server (PRTG, Elk, LogRythm, Kiwi, etc) Configuration Log into your MyWorkDrive Server, double-click the “MyWorkDrive Control Panel” icon on the Desktop, and click the link to open the Admin Panel. Once open, browse to “Logs” and […]"
Device Approval
04/02/2022 - ContentsOverview/PurposeImportant UpdateClient/Server support/requirementThe Device Approval processDevice Information CollectionEnabling and enforcingSearchApproving DevicesApproving Multiple Devices at onceApproving by user/group – exemption/bypassIntegration with LogsRecommendations Overview/Purpose With version 6.2, MyWorkDrive introduces Device Approval for Enterprise Licenseholders. With Device Approval, the administrator can control what devices with install clients are able to connect to the MyWorkDrive server – including Windows, […]"
Language Settings
03/28/2022 - ContentsLanguage Importing and ExportingRequirementsExport CommandEditing the Translation FileImport CommandFrequently Asked Questions Language Importing and Exporting All MyWorkDrive Server versions include translations for both the Web Client and Admin Portal in English, Spanish, French, and German. Beginning with version 6.2, translations for Dutch and Portuguese are available and permit administrators to customize language translations. Requirements Administrator […]"
Office Documents report being Read Only unexpectedly
02/15/2022 - Users who sleep/hibernate their laptop or workstation with Office documents open in desktop Office applications, or have unstable internet connections, may find that their Office documents become read only while they have them open. This may be accompanied by messages in Office or the event viewer like “Word cannot establish a network connect with […]"
How to permit users to change their active directory password
01/31/2022 - MyWorkDrive does not include any built-in options to allow users to change passwords. When using SAML/SSO changing of passwords is no longer required since the SAML provider control access (for example Azure AD). For customer’s using username/password to login to MyWorkDrive, Please note there are many third party utilities that allow changing passwords using a […]"
Configuring shares on DFS with MyWorkDrive server
12/23/2021 - The guidance in this article is primarily intended for MyWorkDrive installations using Active Directory for user identity connecting to DFS shares via SMB under the user context. For connections to SMB Shares via service account when using Entra ID Mode, it is recommended to connect directly to the underlying shares ,and not through a DFS […]"
Blank Shares with SSO Login caused by Windows Update
12/01/2021 - This incident occured in November of 2011, with a patch in late November and final fixes in the roll up releases for December and January. As of Summer 2022 no further incidents of this have occured nor are any expected, as the updates that caused it are no longer current. We retain this article for […]"
Testing Domain Controller Response Time with Powershell
09/15/2021 - MyWorkDrive requires a fast connection to Active Directory Domain Controllers, since it does not store user information like group membership or permissions and needs to look it up on login and access. If the Domain Controller response time is long, MyWorkDrive will run slowly. This is commonly seen when the domain controllers are not local […]"
Testing disk performance with diskspd
08/18/2021 - Diskspd is an effective tool to test disk performance. It can be used prior to MyWorkDrive implementation to determine if your server/environment are adeuqate (see our Server Sizing Guide for details) or post install when troubleshooting issues with directory browsing being slow or file transfer being slow. Note that Disk Performance is the least likely […]"
Checking the .NET framework installed on your MyWorkDrive server
07/07/2021 - If you get an error about .NET framework while using MyWorkDrive, you may find it necessary to validate the .NET version installed on your MyWorkDrive server. Powershell From an Elevated Powershell session, run >Get-ChildItem ‘HKLM:SOFTWAREMicrosoftNET Framework SetupNDP’ -Recurse | Get-ItemProperty -Name version -EA 0 | Where { $_.PSChildName -Match ‘^(?!S)p{L}’} | Select PSChildName, version […]"